Mobile Wallet Engagement: A Powerful Tool for MarketersIn our increasingly digital-first society, it’s no surprise that one of the best ways to reach today’s consumers is through their…Jul 9, 2021Jul 9, 2021
Mobile Wallets Grow Closer to Replacing the Physical Wallet: The Latest UpdateWhen you hear the phrase “mobile wallet” it’s only natural to associate this phrase with mobile payments. Things like mobile credit or…Jul 9, 2021Jul 9, 2021
The Revival of Retail: Mobile Wallet In-Store ExperiencesAs COVID-19 vaccinations continue to roll out to the masses, more and more traditional customer-facing experiences are starting to make a…Jul 9, 2021Jul 9, 2021
Accelerating Loyalty with Data-Driven Customer ExperiencesEveryone loves loyalty programs . Brands and retailers love them because they provide a way to gather first-party customer data and…Jul 9, 2021Jul 9, 2021
4 Things Retailers Should Know About Post-Covid CustomersSince the onset of the pandemic, consumer behavior has rapidly changed. Findings from the CX Revolution in Retail report by Talkdesk…May 5, 2021May 5, 2021
Mobile Wallet: The Sustainable Engagement ChannelDid you know that we produce 300 million tons of plastic and over 400 million tons of paper worldwide each year? The consequences of paper…May 4, 2021May 4, 2021
Online and In-store: Dream Team or Mortal Enemies?The pandemic has forever altered the scope of retail. With mass lockdowns, small businesses closing, and restaurants resorting to…May 3, 2021May 3, 2021
Digital Gift Card Adoption Is On The RiseOver the course of just one year, the pandemic has sparked so much change — from the way we do our jobs to how we engage with those around…Apr 29, 2021Apr 29, 2021
How Texas Freezing Over Influenced Consumer Buying DecisionsWeather can factor into buying decisions without the consumer even realizing it.Apr 28, 2021Apr 28, 2021
Popbrand: A New Channel for Lightweight Mobile ContentMobile apps have dominated the past decade of mobile engagement. With billions of smartphone users worldwide, creating a successful app…Apr 27, 2021Apr 27, 2021